Privacy Policy

Last Updated: 25/10/24

Welcome to Shizen Collective! Your privacy is important to us, and we are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, www.shizencollective.com (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data when you use our Site:

a. Personal Identification Information

Name
Email address
Phone number
Mailing address
Payment details

b. Usage Data
We collect information on how you interact with our Site, such as your IP address, browser type, operating system, time and date of visit, pages viewed, and actions taken on the Site. This information helps us improve user experience.

c. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to track your activity and enhance your experience. You can control cookie usage through your browser settings. For more details, refer to our Cookie Policy.

2. How We Use Your Information

We use your personal data for the following purposes:

To provide and maintain our Site.
To improve your user experience by analyzing site usage.
To respond to inquiries and communicate with you regarding services or products.
To process transactions and provide customer support.
To comply with legal obligations, including those under Japan’s APPI, the US, and the EU GDPR.

We may also use your information for marketing purposes, but only with your consent.

3. Legal Basis for Processing (EU and GDPR)

If you are located in the European Economic Area (EEA), we rely on the following legal bases to process your personal data:

Consent: You have provided your consent for us to process your data for specific purposes (e.g., subscribing to newsletters).
Performance of a Contract: Processing is necessary for fulfilling a contract with you (e.g., purchasing a product).
Legal Obligation: We are required to process your data to comply with legal obligations.
Legitimate Interest: We may process your data based on our legitimate interests in improving our services.

4. Sharing Your Information

We do not sell your personal data. However, we may share your data with third-party service providers to assist in operating our Site, providing services, and processing payments, as long as these parties agree to keep your information confidential.

Cross-Border Data Transfers
If you are accessing our Site from outside of Japan, the US, or the EEA, please be aware that your information may be transferred to, stored, and processed in countries where data protection laws may differ from your country of residence.

For transfers of data from the EEA, we ensure that appropriate safeguards are in place, such as the use of Standard Contractual Clauses or other approved transfer mechanisms in line with GDPR.

5. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or to comply with legal obligations. Once this data is no longer required, it will be securely deleted.

6. Your Rights

Under GDPR and other applicable laws, you may have the following rights:

Access: You have the right to request access to the personal data we hold about you.
Correction: You may request that any incorrect or incomplete information be corrected.
Erasure: You can request that we delete your personal data under certain conditions.
Objection: You can object to us processing your data if we are doing so under legitimate interests or for direct marketing purposes.
Data Portability: You have the right to receive your personal data in a machine-readable format.

To exercise your rights, please contact us at [Insert Contact Email].

7. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us to have it removed.

8. Data Security

We take data security seriously and have implemented technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the “Last Updated” date revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your data.